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Privacy Policy

A legal disclaimer

Effective Date: April 26, 2025
Last Updated: August 5, 2025

1. Introduction

Vivid Concepts Design ("we," "our," or "us") is committed to protecting your privacy in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.


This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.vividconcepts.me) or engage with our services.

2. Information We Collect

We may collect and process the following types of information:

 

  • Personal Information: Such as your name, email address, phone number, company name, and any details you voluntarily submit when contacting us, booking a consultation, or subscribing to communications.

 

  • Usage Data: Information such as your IP address, browser type, pages visited, time spent on our website, and referring URLs, collected to better understand user interaction and improve our site experience.

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  • Transaction Data: Details related to purchases, such as order history. Please note that payment information is securely processed by third-party providers and is not stored on our servers.

3. How We Use Your Information

We use the information we collect to:

 

  • Provide and improve our services and customer support.

 

  • Respond to your inquiries, requests, or communications.

 

  • Process transactions and deliver digital products.

 

  • Send marketing communications, where you have provided consent.

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  • Maintain website security and prevent fraudulent activities.

4. Legal Basis for Processing

We process your personal data based on:

 

  • Your consent,

 

  • The necessity to fulfill a contract,

 

  • Compliance with applicable legal obligations,

 

  • Our legitimate business interests in improving our services and website.

 

All processing activities are carried out in compliance with UAE data protection regulations.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to others.
We may share information with:

 

  • Service Providers: Third parties who assist us in operating our website, conducting business, or providing services to you, under strict confidentiality agreements.

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  • Legal Authorities: If required by law, regulation, legal process, or to protect our legal rights.

6. International Data Transfers

If personal data is transferred outside of the UAE, we ensure appropriate safeguards are in place in line with UAE data protection laws to protect your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

 

  • Enhance user experience,

 

  • Analyze website performance,

 

  • Deliver personalized content.

 

You may control cookie preferences through your browser settings.

8. Your Rights

Subject to UAE law, you have the right to:

 

  • Request access to your personal data,

 

  • Request correction of inaccurate or incomplete data,

 

  • Withdraw consent at any time,

 

  • Request deletion of your data (subject to any legal obligations to retain it).

 

To exercise these rights, please contact us at hello@vividconcepts.me.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAE law.

11. Third-Party Links

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAEOur website may contain links to external third-party sites.
We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies separately. law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after updates constitutes your acceptance of the revised policy.

13. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

 

📧 Email: hello@vividconcepts.me
📍 Location: Dubai, United Arab Emirates

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